The Customer Experience Summit

May 22, 2018, Dallas, TX

Cityplace Tower

Early Bird Pricing $225 – Now Through April 20, 2018, or 1st 100 Tickets Sold

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300+ attendees, 14 speakers, 12 CX/UX associations, 10 breakout discussions & workshops, a panel with 5 CX practitioners and 2 great keynote presentations.

One goal: To inspire CX professionals across multiple disciplines by sharing real world stories.

 

If you care about your customers and want to improve your customer experience – this is the conference for you. In our dynamic and ever-changing environment customers rule. Come learn about the diversity of talent and skills required to deliver a delightful and effective Customer Experience (CX).

 

Hosted at Cityplace Events in Dallas, this full-day conference features 2 keynote speakers, 14 CX Talks speakers, an all-star CX Practitioner/Client panel, 10 breakout discussion groups, and hands-on workshops. Meet and network with CX leaders, association representatives and conference attendees from a wide variety of disciplines. You’ll leave with a more informed understanding and appreciation of the talent, skills and tools required to create world class customer experiences.

WHERE

Cityplace Tower
2711 N. Haskell Ave. Dallas, TX

WHEN

May 22, 2018
8:30am-6pm Main Conference

Countdown to CX Talks Dallas 2018:

Demand for this conference has been high. Tickets will sell fast, so don't forget to register for updates. Conference starts in:

What is CX Talks?

CX Talks Dallas 2018 Speakers

More details on topics, workshops and breakout sessions coming soon.

Diane Magers

Diane Magers

CEO, CXPA and MC, CX Talks
Mike Kendall

Mike Kendall

Managing Director, The Customer Lab
Richard Owen

Richard Owen

Founder of Owen CX Group
Jacqueline Jasionowski

Jacqueline Jasionowski

Founder of Luxtrinsic, LLC

Ian Rattray

Ian Rattray

VP, Creative Services, RetailOne
Dana Hyatt

Dana Hyatt

Principal, Customer Experience, Slalom Consulting
Robert Anthony

Robert Anthony

Managing Partner, /Knowtional Consulting, LLC
Tim Hayden

Tim Hayden

President & Co-Managing Partner at Brain+Trust Partners

Mary Brodie

Mary Brodie

Founder and Strategist, Gearmark
Kari Mickelson

Kari Mickelson

Global Customer Experience Lead, MoneyGram International
Jamie Chambron

Jamie Chambron

VP Customer Engagement, NTT DATA Services
Vivek Bhaskaran

Vivek Bhaskaran

Founder and Executive Chairman of QuestionPro

Michelle Brigman

Michelle Brigman

Director Digital CX, Citi
Dr. Donna Maria Romeo

Dr. Donna Maria Romeo

Business Anthropologist and Customer Experience Expert, Romeo Anthropological Consulting, LLC
Brian Sullivan

Brian Sullivan

Director, Design Strategy, Sabre
Asa Sherrill

Asa Sherrill

VP, User Experience, Macquarium

Silver Sponsor

Bronze Sponsors

Interested in Sponsoring?

Do you want to reach thousands of Dallas’s top customer experience professionals? Don’t miss the opportunity this trailblazing conference provides to showcase your brand, company, and messaging during pre-event promotions and onsite during the conference.

Top 5 Reasons to Sponsor CX Talks:

  • Meet leaders of Dallas’s top CX-related associations
  • Reach association networks of over 200,000 decision makers
  • Increase brand visibility across multiple CX disciplines
  • Promote your product and service offering
  • Network with 300+ CX-related Professionals

You can check out the presentations from CX Talks Atlanta 2017 here.

For any sponsor related questions, please email sponsors@cxtalks.org

 

Become a Sponsor


Interested in Speaking?

Do you want to reach thousands of Dallas’s top customer experience professionals? Don’t miss the opportunity this trailblazing conference provides to network with other leading professionals in these areas: Customer Affairs, Customer Engagement, Customer Experience and Service, eCommerce, Insights, Marketing, Mobile, Research, Technology, User Experience and Interaction Design.

Get inspired by viewing the presentations from CX Talks Atlanta 2017 here.

For any speaker related questions, please email info@cxtalks.org

Become a Speaker


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  • Schedule


Association Participation

We welcome local Dallas association chapters to partner with CX Talks in bringing world class learning in the following areas: Customer Affairs, Customer Engagement, Customer Experience and Service, eCommerce, Insights, Marketing, Mobile, Research, Technology, User Experience and Interaction Design.

 

Last year CX Talks had 18 association partners and numerous media partnerships including CXPA, IXDA, BMA/ANA, AMA, QRCA and many more.

 

If you are with an association or media and would like more information on partnering with CX Talks, contact Mark Michelson, Executive Director – mark@cxtalks.org

Previous Attending Brands

Location

Cityplace Events
Tower at Cityplace, 2711 N Haskell Ave
Ste 460, Dallas, TX 75204