The
Customer
Experience
Summit

Chicago | April 29th 2019

Dallas | June 10th 2019

Atlanta | October 21st 2019

Why Attend CX Talks?

If you care about your customers and want to improve your customer experiences – CX Talks is the conference for you.

– Meet and network with CX/UX leaders from a wide variety of disciplines and industries.

– Learn about the latest innovations in CX/UX and how to put them to work for your company.

– Learn how CX practitioners across industries and disciplines have made an impact on their companies, and what results they are seeing.

CX Talks features 30+ speakers from leading brands. Past presenting companies include AT&T, MGM Resorts International, The Home Depot, Mercedes-Benz, Chick-Fil-A, GE, NCR, ADP, Kimberly-Clark, Intercontinental Hotel Group, The Coca-Cola Company, Verizon, Intuit, Equifax, State Farm, Worldpay, SunTrust, Travelport, Philips, and more.

Who should attend?

CX Talks connects customer experience leaders from a wide range of industries and disciplines to provide a cross functional learning and inspiration experience. We attract Executives and Directors from the Customer Experience, Marketing, Product Design, User Experience, Creative and Customer Service & Human Resource disciplines.

Speakers are always welcome to submit proposals for CX Talks Events. Click here to be a speaker.

Looking for opportunities to get your brand in front of qualified CX professionals? Click here for sponsor info.

What is CX Talks?


Past Brand Speakers

Past Keynote Speakers

Mike Gomes

Mike Gomes

Chief Experience Officer, Cortland Partners
Paul Lafata

Paul Lafata

CEO, Lab1886 - Daimler/Mercedes Benz
Diane Magers, CCXP

Diane Magers, CCXP

CEO, CXPA and Founder, Customer Experience Catalysts

Past Speakers

Dr. Chris Lamb

Dr. Chris Lamb

Product Strategy for Hotel and Owners, IHG
John Davis

John Davis

Director of Service Experience, The Coca-Cola Company
Florian Vollmer

Florian Vollmer

Sr. Design Manager, Retail TechOps, NCR
Melanie Siewert, CCXP

Melanie Siewert, CCXP

VP, Wholesale Marketing, SunTrust
Leo Chan

Leo Chan

Senior Innovation Lead, Chick-Fil-A

Tracy Robertson

Tracy Robertson

Global Vice President - Customer Experience, Kimberly-Clark
Frank Borovsky

Frank Borovsky

VP Customer Experience and IT, Club Car/Ingersoll Rand
Amanda Mewborn

Amanda Mewborn

Executive Director, Piedmont Healthcare
Ray Killebrew

Ray Killebrew

Head of CX Design and Research Practice, Primerica
Anouk Vastert

Anouk Vastert

Global Lead Customer Experience, Philips Services

Ryan Hamilton

Ryan Hamilton

Associate Professor of Marketing, Emory University
Charles Stiles

Charles Stiles

President and Host of Mystery Diners at Food Network
Will Payman

Will Payman

VP Strategy, Macquarium
Jamie Chambron

Jamie Chambron

VP Customer Engagement, NTT DATA Services
Asa Sherrill

Asa Sherrill

VP, User Experience, Macquarium

Neal Berg

Neal Berg

AVP UX Innovation/Brand Experience, AT&T
Sterling Jackson

Sterling Jackson

Senior Vice President, Guest Strategy & Insights, MGM Resorts International
David Johnson

David Johnson

Founder, President and CEO, Decooda
Diane Magers

Diane Magers

CEO, CXPA and MC, CX Talks

CX Talks Chairs

Carlos Pimenta

Carlos Pimenta

CEO, Macquarium and Chair, CX Talks
Mark Michelson

Mark Michelson

President, Threads Research and Executive Director, CX Talks

Title Sponsor

Past Sponsors

Interested in reaching our audiences with these other great brands?
Learn how to become a sponsor here.

CX Talks Association & Media Supporters

Want to Get Involved?

We welcome local Atlanta association chapters to partner with CX Talks in bringing world class learning in the following areas: Customer Affairs, Customer Engagement, Customer Experience and Service, eCommerce, Insights, Marketing, Mobile, Research, Technology, User Experience and Interaction Design.

 

If you are with an association or media and would like more information on partnering with CX Talks, contact Mark Michelson, Executive Director – mark@cxtalks.org


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