New Dallas

The Customer Experience Summit

Hands-on Workshops May 21, 2018

Conference May 22, 2018

Cityplace Tower – Dallas, TX

Why Attend CX Talks?

1. Hear inspiring and practical ideas from CX Talks speakers, panelists and keynote speakers.

2. Participate in breakout discussions and hands-on workshops.

3. Meet hundreds of CX UX Professionals.

 

If you care about your customers and want to improve your customer experience – this is the conference for you. Our goal is to help create seamless customer experiences by breaking down the silos and building bridges between business units and disciplines. Come learn about the diversity of talent and skills required to deliver a delightful and effective Customer Experience (CX).

 

Hosted at Cityplace Events in Dallas, this full-day conference features 2 keynote speakers, 14 CX Talks speakers, an all-star CX Practitioner/Client panel, 10 breakout discussion groups, and hands-on workshops. Meet and network with CX leaders, association representatives and conference attendees from a wide variety of disciplines. You’ll leave with a more informed understanding and appreciation of the talent, skills and tools required to create world-class customer experiences.

WHERE

Cityplace Tower
2711 N. Haskell Ave. Dallas, TX

WHEN

May 21, 2018
8:30am-5pm Hands-on Workshops

May 22, 2018
8:30am-6pm Main Conference

CX Talks Dallas 2018 Speakers

Melanie Siewert, CCXP

Melanie Siewert, CCXP

VP, Wholesale Marketing, SunTrust
Ian Rattray

Ian Rattray

VP, Creative Services, RetailOne
Diane Magers, CCXP

Diane Magers, CCXP

CEO, CXPA and Founder, Customer Experience Catalysts
Carlos Pimenta

Carlos Pimenta

CEO, Macquarium and Chair, CX Talks

Mark Michelson

Mark Michelson

President, Threads Research and Executive Director, CX Talks
Mike Kendall

Mike Kendall

Managing Director, The Customer Lab
Jeremy Gaston

Jeremy Gaston

MC at CX Talks, Founder+Consultant, UX Catalysts
Cherice J. Williams

Cherice J. Williams

Product Manager - Desserts & Indulgent Beverages Portfolio, Saputo Inc.

Jacqueline Jasionowski

Jacqueline Jasionowski

Founder of Luxtrinsic, LLC
Robert Anthony

Robert Anthony

Managing Partner, /Knowtional Consulting, LLC
Vivek Bhaskaran

Vivek Bhaskaran

Founder and Executive Chairman of QuestionPro
Tiffany Stryk, CCXP

Tiffany Stryk, CCXP

Principal Consultant, Customerville

Vamsee Reddy

Vamsee Reddy

Director of Analytics and Research, Intuit
Tim Hayden

Tim Hayden

President & Co-Managing Partner at Brain+Trust Partners
Dana Hyatt, CCXP

Dana Hyatt, CCXP

Principal, Customer Experience, Slalom Consulting
Brian Sullivan

Brian Sullivan

Director, Design Strategy, Sabre

Mary Brodie

Mary Brodie

Founder and Strategist, Gearmark
Kari Mickelson

Kari Mickelson

Global Customer Experience Lead, MoneyGram International
Loretta Hudelot

Loretta Hudelot

CX Strategist/Researcher, Verizon
Jamie Chambron

Jamie Chambron

VP Customer Engagement, NTT DATA Services

Asa Sherrill

Asa Sherrill

VP, User Experience, Macquarium
Richard Owen

Richard Owen

Founder of Owen CX Group
Michelle Brigman

Michelle Brigman

Director Digital CX, Citi
Dr. Donna Maria Romeo

Dr. Donna Maria Romeo

Business Anthropologist and Customer Experience Expert, Romeo Anthropological Consulting, LLC

Dennis Wakabayashi

Dennis Wakabayashi

V.P. Digital and Commerce Integration, The Integer Group

See details on topics, workshops and breakout sessions topics in the schedule below.

Title Sponsor

Gold Sponsor

Sponsors

What is CX Talks?

Interested in Sponsoring?

Do you want to reach thousands of Dallas’s top customer experience professionals? Don’t miss the opportunity this trailblazing conference provides to showcase your brand, company, and messaging during pre-event promotions and onsite during the conference.

Top 5 Reasons to Sponsor CX Talks:

  • Meet leaders of Dallas’s top CX-related associations
  • Reach association networks of over 200,000 decision makers
  • Increase brand visibility across multiple CX disciplines
  • Promote your product and service offering
  • Network with 300+ CX-related Professionals

You can check out the presentations from CX Talks Atlanta 2017 here.

For any sponsor related questions, please email sponsors@cxtalks.org

Become a Sponsor


Association & Media Partners

Previous Attending Brands

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Location

Cityplace Tower
2711 N Haskell Ave
Ste 460, Dallas, TX 75204