CX Talks presentations are limited to 10 minutes. With such a short timeframe, we suggest no more than 10 slides.
You may submit any number of proposals. We will evaluate each one based on topics that reflect the CX Talks mission and that attendees will learn from.
You must also include a link to a video of a past speaking engagement to be considered. The video does not need to be the same topic you’re submitting.
Speakers will receive a complimentary VIP pass to the conference. Travel expenses are not reimbursed without prior approval.
Here are videos from previous CX Talks events to give you an idea of what we are seeking.
All proposals must be submitted through the website to ensure that they are reviewed. Accepted speakers will receive free admission and an opportunity to showcase your Customer Experience thought leadership in front of your industry peers.
Session Format & Themes
Based on the TED Talks format, CX professionals will share short stories (10 minutes) of how they have applied CX fundamentals and new innovative CX strategies that have led to quantifiable CX results.
This year’s theme is to showcase innovation that has dramatically improved the customer experience. Innovation topics include initiatives around insights, culture, business process, services, products, technology, design and customer experience management.