Gold Sponsors

Interested in becoming a gold sponsor? Learn more about sponsorship opportunities here.

Association Participation

Seventeen Atlanta Associations are partnering together to bring world class learning to our city. Together these associations represent know-how and real actionable business leadership in the following areas: Customer Affairs, Customer Engagement, Customer Experience and Service, eCommerce, Insights, Marketing, Mobile, Research, Technology, User Experience and Interaction Design.

Media Partners

Keynote Speaker

NEAL BERG

AVP UX Innovation/Brand Experience, AT&T

Innovative leader and visionary behind the customer and brand experience strategies and design execution for many of the world’s largest and most respected brands. My career is focused on capitalizing on market insights for brands to achieve greater connectivity with today’s empowered consumer. My work at AT&T has spanned across both entertainment and business as the company transforms their business in to new markets domestically and globally. My previous role with IBM leading a CX strategy practice for North America, provided a breadth opportunities working with a wide variety of brands in retail, luxury, banking, travel and telecommunications.

Keynote: Transforming the AT&T Brand Experience
11:00 AM


CX Talks Speakers

Lior Arussy

Lior Arussy

President, Strativity Group, Inc.
Kate Bartelski

Kate Bartelski

Customer Experience Manager, Beazer Homes
W. Todd Brown

W. Todd Brown

Strategic Initiatives Leader, Solutions Marketing, Equifax
Lyndon Cerejo

Lyndon Cerejo

North America UX Design Lead, Capgemini
Laura Davis-Taylor

Laura Davis-Taylor

Co-Founder, High Street Collective


Will Gunn

Will Gunn

Digital Product Manager, Quotation Tools, GE Industrial Solutions
Tanner Hopkins

Tanner Hopkins

Customer Experience Manager, Thumbtack
Sterling Jackson

Sterling Jackson

Senior Vice President, Guest Strategy & Insights, MGM Resorts International
David Johnson

David Johnson

CEO, Decooda International Inc
Ed King

Ed King

Co-Founder, High Street Collective


Drew Marquardt

Drew Marquardt

Sr IT Director, GE Industrial Solutions
David Schoenberg

David Schoenberg

Director of Customer Experience, Pacific Gas & Electric Company
Rob Sherrell

Rob Sherrell

Global Customer Experience Lead, North Highland
Asa Sherrill

Asa Sherrill

VP, User Experience, Macquarium
Jon Windley

Jon Windley

CEO and Head of Strategy, Altitude CX


Breakout Discussions Leaders



Location

Atlanta Marriott Buckhead Hotel & Conference Center
3405 Lenox Rd NE, Atlanta, GA 30326