Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics.
As a well-known CX subject matter expert, he teaches CX for safaribooksonline.com / Orielly Media as well as CX Marketing classes at SMU. He regularly contributes topical posts on digital media and consumer experience for sites like brandwatch. Most recently, he was named one of Campaign US’ Digital 40 over 40.
Today Dennis and his team at Integer Group deliver integrated engagement programs that improve brand reputation and drive strategic integrated success for clients like FedEx Office, Wells Fargo, Starbucks, and See’s Candies.