Dr. Chris Lamb

Product Strategy for Hotel and Owners, IHG

Dr. Chris Lamb studied how we use categories to make decisions and has worked in human system design for over 15 years. He has designed systems for the military, developed apps for hotels, and lately has been focused on how new technology trends can change how we interact with our surroundings.

All Sessions by Dr. Chris Lamb

  • Conference Schedule


  • 3:20 PM  - 3:30 PM
    What would the hotel room of the future look like? How would we interact with it? We created a voice controlled hotel experience and let people try it out. What features did they like, what did they ignore, and what does this mean for the future of hotels and the future of voice controlled systems. Key takeaways: 1- Understanding innovation impacts requires measuring from multiple angles. 2- Voice controlled systems are powerful for the right kinds of features. 3- Voice control should follow investment in conversational UIs.
    Design




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Dr. Chris Lamb