Harshad comes from the world of design with his qualifications in Industrial Design and Design Management. He has helped some of the Fortune50 brands to design and build Omnichannel Experiences for more than a decade. Since about 2.5 years he is working in the emerging space of Artificial Intelligence by helping the brands build service experiences in channels like Chatbots, Voice and RPA. He specializes in building the product strategy. Harshad is passionate about sharing and learning from professionals as well as students in Design and Business schools. He has recently started operating as an entrepreneur in the space of Design for AI, Web, Mobile, Social and Cloud. Loves traveling and has an additional stint where he solely distributes Indian regional theatre, cinema and musicals to the worldwide locations.