Ray Killebrew

Head of CX Design and Research Practice, Primerica

An Industry customer experience (CX) executive leader that applies LEAN startup and Human-Centric Design to every initiative. Design Thinking, Internet of Things (IoT) and innovation evangelist with a successful record of building meaningful relationships. I excel at building experiences, teams, organizations, brands, new businesses, startups, and products. Internationally recognized for a straightforward, pragmatic and down-to-earth approach while working with clients to achieve profound changes in their digital solutions and innovative products. Over my 20 + year career, I have worked with some of the most recognized and respected brands in the world – significantly improving their overall brand consumer and user experience. I apply strategic analytical thinking, strong interpersonal skills, diverse e-business experience and creative problem-solving abilities, producing revenue-generating results.

All Sessions by Ray Killebrew

  • Conference Schedule


  • 10:05 AM  - 10:15 AM
    In today’s world, having a digital transformation strategy is a necessity. The transition from business as usual to digital client first is no easy feat. Keeping up can present a challenge and leave many unsure of how to proceed. Design thinking will help you examine both present and future details of a problem and explore alternate solutions. Client-led design techniques, allows you achieve quick wins and deliver a winning innovative solution for your clients and business. Everyone Wins! Key takeaways: 1. Learn examples of how you can get others within your organization to be your advocates/ambassador programs – building relationships. 2. Using Design Thinking / Design Sprints for achieving transparency, focus and actionable problem solving. 3. UI patterns and Design Systems to drive consistency
    Design




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Ray Killebrew