An Industry customer experience (CX) executive leader that applies LEAN startup and Human-Centric Design to every initiative. Design Thinking, Internet of Things (IoT) and innovation evangelist with a successful record of building meaningful relationships. I excel at building experiences, teams, organizations, brands, new businesses, startups, and products. Internationally recognized for a straightforward, pragmatic and down-to-earth approach while working with clients to achieve profound changes in their digital solutions and innovative products. Over my 20 + year career, I have worked with some of the most recognized and respected brands in the world – significantly improving their overall brand consumer and user experience. I apply strategic analytical thinking, strong interpersonal skills, diverse e-business experience and creative problem-solving abilities, producing revenue-generating results.