Mike Kendall (@delightapostle) is a globally recognized customer experience, design, and innovation leader, coach, author and speaker. Leveraging over 25 years of driving transformation inside loyalty-leading companies, he now helps senior leaders and their teams create outstanding outcomes through expert […]
Tiffany has spent 15+ years working in the CX & Loyalty space as both a practitioner and a consultant. She is a specialist in customer experience research and transformation and has worked for and with many Fortune 500 brands. Currently, […]
Vamsee Reddy is a Director of Analytics and Research at Intuit, who partners with marketers, sales, product and finance leaders to help them solve intricate business problems and maximize value from their data. He has domain expertise in industries such […]
Data is not supposed to be overwhelming. At least that’s what Loretta Hudelot believes. Loretta is a customer insights professional who helps companies win by telling stories with data. She turns complex customer information into easy-to-understand stories that lead to […]
Diane is a passionate, experienced Customer Experience executive, change agent and sherpa for new and developing customer obsessed leaders. She believes that brands who win choose to focus on human and emotional elements of business. Diane has over 25 years […]
