Keynote Speaker

NEAL BERG

AVP UX Innovation/Brand Experience, AT&T

Innovative leader and visionary behind the customer and brand experience strategies and design execution for many of the world’s largest and most respected brands. My career is focused on capitalizing on market insights for brands to achieve greater connectivity with today’s empowered consumer. My work at AT&T has spanned across both entertainment and business as the company transforms their business in to new markets domestically and globally. My previous role with IBM leading a CX strategy practice for North America, provided a breadth opportunities working with a wide variety of brands in retail, luxury, banking, travel and telecommunications.

Keynote: Transforming the AT&T Brand Experience
11:00 AM


CX Talks Speakers

Lior Arussy

Lior Arussy

President, Strativity Group, Inc.
Kate Bartelski

Kate Bartelski

Customer Experience Manager, Beazer Homes
W. Todd Brown

W. Todd Brown

Strategic Initiatives Leader, Solutions Marketing, Equifax
Lyndon Cerejo

Lyndon Cerejo

North America UX Design Lead, Capgemini

Laura Davis-Taylor

Laura Davis-Taylor

Co-Founder, High Street Collective
Will Gunn

Will Gunn

Digital Product Manager, Quotation Tools, GE Industrial Solutions
Tanner Hopkins

Tanner Hopkins

Customer Experience Manager, Thumbtack
Sterling Jackson

Sterling Jackson

Senior Vice President, Guest Strategy & Insights, MGM Resorts International

David Johnson

David Johnson

CEO, Decooda International Inc
Ed King

Ed King

Co-Founder, High Street Collective
David Schoenberg

David Schoenberg

Director of Customer Experience, Pacific Gas & Electric Company
Rob Sherrell

Rob Sherrell

Global Customer Experience Lead, North Highland

Asa Sherrill

Asa Sherrill

VP, User Experience, Macquarium
Jon Windley

Jon Windley

CEO and Head of Strategy, Altitude CX
Brad Christian

Brad Christian

Managing Director, Market Force
Will Payman

Will Payman

VP Strategy, Macquarium

Panelists

Erin Van Remortel

Erin Van Remortel

Customer Experience Strategist, Verizon Enterprise Solutions
Rowdy Hope

Rowdy Hope

Senior Lead of User Experience Research/Digital Experience, Cricket Wireless
John Davis

John Davis

UX Strategist, The Coca-Cola Company
Florian Vollmer

Florian Vollmer

Sr. Design Manager, Retail TechOps, NCR

Greg Dunavant

Greg Dunavant

Director of Operations/CX, Gas South
Andrew Hinton

Andrew Hinton

Senior Digital Architect, State Farm
Ryan Johnson

Ryan Johnson

CUA/ CXA - Interconnected User Experience & Design, Home Depot
Frans Mahieu

Frans Mahieu

Global Marketing Director, Kimberly-Clark

Elizabeth Miller

Elizabeth Miller

Sr. Product Manager, Aaron's
Dewey Reid

Dewey Reid

VP, Executive Creative Director, CNN Digital
Inga Romanoff

Inga Romanoff

CEO, Romanoff Consultants
Rebecca Rusk

Rebecca Rusk

Chief Experience Officer, BexUX

Carlos Pimenta

Carlos Pimenta

CEO, Macquarium and Co-Chairman & Moderator, CX Talks
Mark Michelson

Mark Michelson

President/CEO, Association Advisors and Co-Chairman & MC, CX Talks
Diane Magers

Diane Magers

CEO, CXPA and MC, CX Talks
Jim Bass

Jim Bass

Director, Client Advocacy, ADP and Moderator, CX Talks

Companies Speaking