The
Customer
Experience
Summit

October 29 | Sandy Springs Performing Arts Center
Atlanta, Ga | Save $100 with Early Bird (through 8/31)

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Why Attend CX Talks?

1. Hear inspiring and practical ideas from CX Talks speakers, panelists and keynote speakers.

2. Take part in a CX Tech Showcase with on stage and in exhibit demos.

3. Meet hundreds of CX UX Professionals.

 

If you care about your customers and want to improve your customer experience – this is the conference for you. Our goal is to help create seamless customer experiences by breaking down the silos and building bridges between business units and disciplines. Come learn about the diversity of talent and skills required to deliver a delightful and effective Customer Experience (CX).

 

This full-day conference features 3 keynote speakers, 24 CX Talks speakers, an all-star CX Practitioner/Client panel, and a CX Tech Showcase. Meet and network with CX leaders, association representatives and conference attendees from a wide variety of disciplines. You’ll leave with a more informed understanding and appreciation of the talent, skills and tools required to create world-class customer experiences.

Early Bird ticket offer ends soon!

What is CX Talks?

CX Talks Atlanta 2018 Speakers

Ray Killebrew

Ray Killebrew

Head of CX Design and Research Practice, Primerica
Liz Freeman

Liz Freeman

Research Manager, UserTesting
Mike Wittenstein

Mike Wittenstein

MC at CX Talks, CEO of Storyminers
Melanie Siewert, CCXP

Melanie Siewert, CCXP

VP, Customer Engagement, Worldpay
Dr. Chris Lamb

Dr. Chris Lamb

Product Strategy for Hotel and Owners, IHG

Ian Rattray

Ian Rattray

VP, Creative Services, RetailOne
Rebecca Rusk

Rebecca Rusk

Enterprise User Experience Manager, The Home Depot
Florian Vollmer

Florian Vollmer

Sr. Design Manager, Retail TechOps, NCR
Claire Mason

Claire Mason

CX Manager, Travelport
Frank Borovsky

Frank Borovsky

VP Customer Experience and IT, Club Car/Ingersoll Rand

Charles Stiles

Charles Stiles

President and Host of Mystery Diners at Food Network
Dan Foreman

Dan Foreman

CEO, Hatted Portfolio
Marcela Lay

Marcela Lay

VP, Client Services, Y Media Labs
Will Payman

Will Payman

VP Strategy, Macquarium
Ryan Hamilton

Ryan Hamilton

Associate Professor of Marketing, Emory University

Joe Johnston

Joe Johnston

Sr. Director Experience & Service Design, Sparks Grove / NorthHighland
Harshad Parashare

Harshad Parashare

Design Entrepreneur, ParaShare.AI
Patricia Houston

Patricia Houston

Chief Operating Officer / Founder, MMR LIVE
Carlos Pimenta

Carlos Pimenta

CEO, Macquarium and Co-Chair, CX Talks
Mark Michelson

Mark Michelson

President, Threads Research and Co-Chair of CX Talks

Diane Magers, CCXP

Diane Magers, CCXP

CEO, CXPA and Founder, Customer Experience Catalysts

Title Sponsor

Silver Sponsors


Bronze Sponsors

Interested in Sponsoring?

Do you want to reach thousands of Atlanta’s top customer experience professionals? Don’t miss the opportunity this trailblazing conference provides to showcase your brand, company, and messaging during pre-event promotions and onsite during the conference.

Top 5 Reasons to Sponsor CX Talks:

  1. Meet leaders of Atlanta’s top CX-related associations
  2. Reach association networks of over 200,000 decision makers
  3. Increase brand visibility across multiple CX disciplines
  4. Promote your product and service offering
  5. Network with 300+ CX-related Professionals

For any sponsor related questions, please email sponsors@cxtalks.org

 

Become a Sponsor


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Association Participation

We welcome local Atlanta association chapters to partner with CX Talks in bringing world class learning in the following areas: Customer Affairs, Customer Engagement, Customer Experience and Service, eCommerce, Insights, Marketing, Mobile, Research, Technology, User Experience and Interaction Design.

 

Last year CX Talks had 18 association partners and numerous media partnerships including CXPA, IXDA, BMA/ANA, AMA, QRCA and many more.

 

If you are with an association or media and would like more information on partnering with CX Talks, contact Mark Michelson, Executive Director – mark@cxtalks.org

Past Attending Brands

Location

Sandy Springs Performing Arts Center
1 Galambos Way
Sandy Springs, GA 30328