Introducing CX Talks Hands-On Workshops

CX Talks conference attendees want to learn how to do better work in CX using new technology and techniques provided by world class CX suppliers. Starting this year, CX Talks will add on pre-conference hands-on workshops to offer attendees more in-depth training on platforms, tools, systems and design thinking related to CX. The one-hour workshop will have 40-50 attendees. We can accommodate up to 6 workshops. Don’t miss this opportunity to teach a highly qualified audience how to use your platform, research methods or your exclusive CX approach.

Some of the topics we will cover in CX Talks Hands-On Workshops include:

• Journey Mapping
• CX Culture Adoption
• Design Thinking
• UX/CX Integration
• Ethnographic Research
• CRM Platform Secrets

If your company would like to conduct a workshop at CX Talks, get in touch with Mark Michelson, executive director of CX Talks: mark@cxtalks.org or call 404-308-7173.