If what keeps you up at night is the concern of not knowing how to help organizations think differently, we might have something for you. By taking a human-centric approach together with a cross-functional team from organizational change experts to service designers, we were able to design new ways of working through a strategic framework in actual human language.
Key takeaways: 1. Why is Service Design relevant. 2. How might we scale new ways of thinking and working. – Encouraged individuals to find new ways to work and think differently 3. Create a human-centric change curriculum