Erin Van Remortel

Erin Van Remortel is a certified Customer Experience Professional (CXPA) and Lean Six Sigma Black Belt at Verizon Communications, a leading provider of wireless, fiber-optic and global network services. As a Customer Experience Strategist, Erin partners with Verizon’s largest enterprise clients to articulate, design, and implement their Customer Experience strategy and vision.  Prior to this role, Erin spent several years listening to, analyzing and sharing the voice of Verizon’s Enterprise customers with leaders across the business to inspire empathy, drive customer-centric process improvements and deliver experiences that create loyal and happy customers.