With more than 27 years of experience in the fields of Business Customer Experience (CX) and Process Management (Six Sigma), Jon Windley has a singular passion for helping companies understand and optimize their customers’ experience.
In 2015, he founded AltitudeCX, a Denver-based CX consulting firm with a unique focus – not only providing overall strategic guidance to companies, but also a truly innovative capability: CX as a service. AltitudeCX customers can completely outsource ALL aspects of their CX program, which provides them with expert program execution, improved speed to market for CX deployment, and significant cost savings from the start.
