Mary Drummond

Mary Drumond is Chief Marketing Officer at Worthix and host of the Voices of CX Podcast where she has interviewed some of the most influential CX thought-leaders, practitioners and academia on challenges and innovation in CX. Mary’s goal is to broaden the reach of Customer Experience, connecting it to Marketing, Business, Design-thinking, Data science, Statistics and Behavioral Economics. She moved to Atlanta in 2016 after Worthix relocated its headquarters from San Francisco.