Tareva Robinson

Solutions Consultant, Zendesk

Tareva Robinson is a Solutions Consultant at Zendesk, a company that offers simple, yet powerful omnichannel customer service software for businesses. A passionate employee and customer advocate, Tareva’s enthusiasm for leadership development and customer engagement, along with her commitment to embracing Zendesk’s suite of products and technologies, has been a trademark of her 10+ years in the CX space. She is a passionate speaker on the topics of leadership and professional development, performance excellence and the empowerment of women and other minorities in tech.

All Sessions by Tareva Robinson

  • Conference Schedule


  • 2:30 PM  - 2:40 PM
    Zendesk omnichannel customer service software offers simple, yet powerful solutions that make it easy for customers to engage with your business, where and when it’s right for them. Channels are connected so conversations are seamless, agents are more productive, and information can be shared across your company - all without losing focus. Key takeaways: How customers can reach you in whichever way is best for them - web, mobile app, email, voice, or chat - and easily continue the dialogue across every channel. Using an integrated interface means better context, smoother interactions, and less repetition. That means happier customer service agents - and happier customers.
    Tech




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Tareva Robinson