Schedule

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  • Conference Schedule


  • 8:30 AM - 8:40 AM

  • 8:40 AM - 9:15 AM
    Keynote

  • 9:15 AM - 9:25 AM
    Research/VOC

  • 9:25 AM - 9:35 AM
    Design

  • 9:35 AM - 9:45 AM
    Tech

  • 9:45 AM - 9:55 AM
    Culture

  • 9:55 AM - 10:05 AM
    Design

  • 10:05 AM - 10:15 AM
    Tech

  • 10:45 AM - 10:55 AM
    Research/VOC

  • 10:55 AM - 11:05 AM
    Tech

  • 11:05 AM - 11:15 AM
    Design

  • 11:15 AM - 11:25 AM
    Culture

  • 11:25 AM - 11:35 AM
    Research/VOC

  • 11:35 AM - 11:45 AM
    Culture

  • 11:50 AM - 12:20 PM
    Keynote

  • 1:45 PM - 2:15 PM
    Panel

  • 2:20 PM - 2:30 PM
    Get your head out of the clouds: Real world CX Impact Analysis
    Tech

  • 2:30 PM - 2:40 PM
    Switch channels. Stay tuned.
    Tech

  • 2:40 PM - 2:50 PM
    No More Games
    Tech

  • 3:20 PM - 3:30 PM
    Design

  • 3:30 PM - 3:40 PM
    Research/VOC

  • 3:40 PM - 3:50 PM
    Culture

  • 3:50 PM - 4:00 PM
    Tech

  • 4:00 PM - 4:10 PM
    Design

  • 4:30 PM - 4:40 PM
    Tech

  • 4:40 PM - 4:50 PM
    Culture

  • 4:50 PM - 5:00 PM
    Design

  • 5:00 PM - 5:10 PM
    Research/VOC

  • 5:10 PM - 5:20 PM
    Research/VOC

  • 5:20 PM - 5:30 PM
    Tech

  • 5:30 PM - 6:00 PM
    Keynote

  • 6:00 PM - 6:10 PM

  • 6:15 PM - 8:00 PM